Cancellation policy
Right of revocation
You may revoke your contractual statement in text form (e.g. letter, fax, email) within two weeks without giving any reason or – if the item is delivered to you prior to the deadline – by returning the item. The term shall begin after receipt of these instructions in text form, however not prior to receipt of the good by the recipient (for the recurrent delivery of similar goods not prior to the receipt of the first partial delivery) and also not prior to fulfilment of our duty to provide information pursuant to § 312c paragraph 2 of the German Civil Code (BGB) in association with § 1 paragraphs 1, 2, and 4 of the German Civil Code Duty to Supply Information Ordinance (BGB-InfoV) as well as our obligations pursuant to § 312e paragraph 1 clause 1 of the German Civil Code (BGB) in association with § 3 of the German Civil Code Duty to Supply Information Ordinance (BGB-InfoV). The timely dispatch of the revocation or of the item shall suffice to comply with the revocation term. The revocation must be sent to:
foils and tools
Dießemer Bruch 7-9
47799 Krefeld
Germany
Fax: 0800 80 80 688-1
Revocation consequences
In the event of an effective revocation, the payments received on both sides and the benefits drawn (e.g. interest), if applicable, must be returned. If you are unable to return all or part of the payments received or to return them only under deteriorated conditions, then you must compensate us where appropriate. This is not valid for the surrender of items if the deterioration of the item is exclusively attributable to the examination of the item - such as could have been done in the retail shop, for example. You may also avoid the obligation for compensation for any deterioration incurred through appropriate use of the item by not using the item as your own and refraining from anything that will compromise its value. Items that can be shipped as a parcel must be returned at our own risk. You must bear the costs of the return if the delivered goods correspond to the ordered goods and if the price of the item to be returned does not exceed 40 euros or if you have not yet rendered service in return or a contractually agreed upon partial payment at a higher price at the time of the revocation. Otherwise the return shall be free of cost for you. Items that cannot be shipped as a parcel will be collected from you. Obligations to reimburse payments must be met within 30 days. The term shall begin for you with the sending of your revocation statement or with the sending of the item, and for us it shall begin with the dispatch of the revocation statement or item.
Financed transactions
If you have financed this contract through a loan and revoke the financed contract, then you are also no longer bound to the loan contract if both contracts form an economic unit. This must especially be adopted if we are simultaneously your lender or if your lender manages our involvement with regard to the financing. If the loan has already been accrued by us during the coming into force of the revocation or of the return, then your lender shall assign us rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or of the return. The latter is not valid if the contract in hand has the acquisition of securities, foreign currency, derivatives or precious metals as the subject matter.
If you intend to avoid a contractual commitment as widely as possible, then you shall revoke both contractual statements separately.
End of the cancellation policy